Who we are

Wizard was incorporated in 1995 and has since become one of the leading IT solution providers to businesses in London, Essex and the home counties. With customers as far afield including Europe, USA and Asia.

Much of Wizard Group’s success is based on building strong relationships with our clients and offering solutions that meet the highest standards. Wizard now manage and maintain the business critical systems on over 200 customer sites. Our specialist expertise lies in support, infrastructure, cyber security and custom web solutions.

As technology evolves, so does Wizard. Now engaging specialist cyber security, cloud and code divisions.

Our values of trust, integrity, people and great customers equals 95% customer retention and the majority of our new business is from customer referral.

As well as being a certified Microsoft partner, Wizard also held membership status with the BVCA, and are the only IT company to achieve this privilege.

Wizard Group is made up of four trusted companies.

Wizard IT, founded in 1995, our flagship company provides leading IT support throughout London, Essex and the home counties.

Wizard Cyber, specialises in protecting your business 24/7 with multi layered defence solutions.

Wizard Code, delivers efficiency and high quality development solutions for real world business.

Wizard Cloud, offers secure, high performance & scalable public, private & hybrid cloud solutions to keep your business operations running from any location in the world.

 

Philosophy / Values

We have always ensured that our prime objective is to stay customer focused and not sales / product focused. This approach ensures we understand the customer’s business and how that business is supported by the IT infrastructure. We take time to fully understand how the IT systems impact and affect each client’s business, people, requirements and budget, and then work with the client to develop the best possible solutions.

This deep understanding of our customers’ requirements enables us to be able to provide a high level of support built around the specific needs of our clients.

Our philosophy is to build relationships on trust and understanding, which in turn drives customer loyalty. 95% of our customers have come from referral, and there is virtually no customer turnover. Our approach is to operate without client contracts as the service record with customers stands for itself. This approach means we do not sell classic
support contracts but enable customers to call off time against a support block as and when required. This enables the customer to remain in control of costs, whilst ensuring that they have access to the very best support services when they are needed.

Another aspect of our ability to satisfy our customers is that we remain independent of any technology, and are therefore able to recommend appropriate and best solutions specifically for your business.

 

People Skills & Experience

 

Any company success is based around its team and you will find the entire team is always made available to you from the Managing Director to the Back Office staff

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